GDPR Policy
Responsible for your privacy
Merlin is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Merlin may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 5th April 2018.
Data Protection
The Data Protection Act 1998 (DPA) and General Data Protection Regulation (GDPR) requires that information about an individual is kept confidential, unless that person has given permission for it to be disclosed. As per GDPR requirements we will endeavor to process all personal data in accordance with the rights established within the GDPR.
Personal data encompasses any information about you that enables you to be identified; such as your name, contact details, electronic location data and other online identifiers. The personal data we collect is set out below.
Your Rights under the GDPR:
The GDPR establishes the following rights; which we will work to uphold:
a) the right to access any data we hold relating to you; upon request we will provide a copy of this data in a commonly used electronic form.
b) the right to rectify any inaccurate or incomplete information held by us.
c) the right to erasure, or the right to be forgotten- if you would like us to delete any of your personal data, please contact us on the details below.
d) the right to restrict or prevent any further processing of your data.
e) the right to data portability – as you have consented for us to hold your data, you can ask us to provide a copy of this data to re-use with another service, or to send directly to another data controller if possible.
f) the right to object to us using your data for a particular purpose or purposes.
g) rights relating to automated decision making and profiling. We do not use your personal data in this way.
For further information or clarification regarding the rights listed above, please do not hesitate to contact us.
If you have any cause for complaint about our use of your personal data and feel we have not been able to resolve this adequately, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
What we collect
We may collect the following information for marketing purposes:
- name and job title
- contact information including email address
- demographic information such as postcode
- other information relevant to customer offers
For contractual reasons, we may ask you for the following information:
- The company’s registered and trading addresses
- Company registration and VAT numbers
- Telephone number and website
- Sales and accounts contact details; including email addresses, phone numbers and fax if applicable.
- Trade references.
We also hold information regarding:
- your order history with us
- credit checks (where applicable)
- Internal record keeping.
- For the purpose of providing and managing trade accounts, supplying our products and services to you.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out of these at any time.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. You can opt out of this at any time.
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@merlinsecurity.us
Privacy Policy
Merlin is committed to protecting your online privacy. We have designed our website and IP surveillance solution in a way that will enable you to visit and access most of the available information and material without having to submit any personal data unless you choose to. However, in order to get access to some of Merlin’s services, it will be necessary for you to provide personal data on certain areas of the website.
This privacy policy clearly explains the data collected and the scope it may be applied. It is only applied to this website and not applied to other related website links, products and services of the subsidiary of Merlin. Please do glance over the complete privacy policy. Merlin and its subsidiaries may share the personal data with each other and use it consistent with this privacy policy.
What Information We Collect
We will not collect any personal information if you only glance over this website or download the files. This website will record certain information, including IP address of the computer, browser type, operating system, domain’s name, connection time and website users check, when users glance over the website or inquire about the software. These collected information will be used for the managing the website flow, analyzing how the website is used for the purpose of maintaining and enhancing overall performance of the website and quality of the service. This website is merely used for analyzing all users’ behavior instead of the single user’s behavior.
We collect personal data mostly when we need to identify users’ identity or contact with users. Generally, we will require users to register their personal information when they register/ log-in the website itself to further use, enquiry about, purchase or register products or service. The personal information Merlin asked for include but not limited to the e-mail address, account name and password. If necessary, it may include other information we ask for to meet the service users ask for. We may also collect the information regarding which subpage of the website most users click on. However, we will not disclose your personal information if you don’t agree on it.
How We Use the Information We Collect
We will use personal information of users for the following purposes:
- To make website service more close to users’ needs
- To assist us to develop and release website contents most close to users
- To notify users about the latest information and services of Merlin to meet requirement from users.
Personal information of users may be stored or processed in Merlin, branch offices or regional agents in other countries. Once you use the website, you agree to send the information collected all over other places.
Manage Users’ Information with Care
When users register or provide personal information, Merlin will never provide the information to the third party except for some exceptional circumstances.
Guard Users’ Information
Merlin is committed to protecting the safety of personal information by means of safe technology and process to avoid the information being accessed, used or disclosed without unauthorized permission.
How We Use Cookies
When users visit the website, the computer will be installed with “cookies” (only if users accept cookie).
If users had visited the website, we will be able obtain and read cookies. Cookies enable the websites to store certain user information on your computer in order for us to customize your experience when accessing the sites. We may also collect the information about how users click on the link of the e-newsletter from cookies. The information makes sure that the website provides what users really need to read. These data will be collected by means of total statistics and will not be linked with personal information.
Changes
We reserve the rights to revise this policy from time to time, and will post the most current version on our website.
[/et_pb_text][/et_pb_column] [/et_pb_row] [/et_pb_section]